Privacy Policy

We collect information you provide directly, including name, email address, organization, billing details, property addresses, parcel identifiers, notes, uploaded documents, audit requests, intake responses, and support communications. We also collect account and authentication data required to operate secure access.

We collect technical data such as IP address, browser type, device information, timestamps, referrer data, session activity, and security telemetry to prevent abuse, diagnose issues, and maintain platform reliability.

Ground Basis may process public-record information from municipal, state, federal, infrastructure, regulatory, court, title, zoning, tax, environmental, energy, and related data sources. These records may be combined with user-submitted information to generate decision support artifacts, sealed hashes, monitoring alerts, and audit histories.

We use information to provide and improve Ground Basis services, including account administration, payment processing, audit fulfillment, verification, property monitoring, risk analysis, customer support, security, compliance, product analytics, and communication about expected service events.

Ground Basis is a decision support tool. We use data to generate informational analytics and forensic research outputs; we do not use the platform to provide legal, financial, investment, appraisal, title, or tax advice.

Payment information is processed by secure payment providers. We do not store full payment card numbers on our systems. We may share limited information with service providers who support hosting, authentication, analytics, email delivery, document handling, payments, security, and customer operations, only as needed to provide the service.

Ground Basis does not sell personal information and does not share customer information with advertisers or data brokers for cross-context behavioral advertising. We may use aggregated or de-identified information for product improvement, research calibration, benchmarking, and reliability analysis.

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system can be guaranteed completely secure, but Ground Basis applies access controls, encrypted transport, audit logging, and operational security measures appropriate for a forensic research platform.

We retain information for as long as needed to provide services, comply with legal and accounting obligations, resolve disputes, enforce agreements, preserve audit trails, and maintain sealed verification records.

Depending on your location, you may request access, correction, deletion, portability, or restriction of certain personal information. Some records, including payment records, security logs, sealed audit hashes, and chain-of- custody artifacts, may be retained where required for compliance, fraud prevention, or audit integrity.

Requests may be sent to the Institutional Desk.

Ground Basis uses automated systems to classify records, compare municipal data, identify inconsistencies, and generate decision support signals. These systems are designed to assist human review and user diligence, not to replace professional judgment. You may request manual review of automated findings by contacting the Data Desk.

Ground Basis is intended for business, professional, institutional, and property-owner use. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, by providing notice in-product or by email. Privacy questions may be directed to the Institutional Desk.